Measure Your Current Service Provider Satisfaction Levels

It is easy, because of familiarity or the perceived difficulties involved, to put off changing a poor contractor - supplier and this prolongs the agony. We can make the transition seamless with minimum disruption.

Situations often become unmanageable when staff decide the standards as they inevitably spiral downwards with the combined risks in health and safety areas and budget overruns.

We assure you that a call to us will change the prevailing situation entirely giving you peace of mind and allowing you to channel your energies to other areas.

This simple reckoner will give you a snapshot of your current service provider performance.

Answer Yes or No to each question and give each answer a 1- 10 rating. 10- High, 1- Low. Total the Yes and the No for result.

Example. Are you happy with your appointed supervisor? No- 8

• Are hygiene standards meeting with your expectations? __
• Is the Contract, originally agreed, being delivered? __
• Are you happy with the feedback from staff and public? __
• Are you happy with your appointed Supervisor? __
• Are Supervision levels acceptable and effective? __
• Are complaints remedied to your satisfaction? __
• Are you happy with the Quality Control system in place? ___
• Are you happy that cleaning preparations used are safe to staff, public and environment? __
• Are you happy with the value for money received? __
• Can you afford to allow the status quo continues? _

 

Yes. Total Score. _____ No. Total Score ____